Terms and Conditions of Use
This website is owned and operated by Amarelo Holdings Ltd. Registered company for England and Wales number 15342578. If you have any questions or comments with regard to these terms and conditions please contact us by email, Monday–Friday 09:00 to 17:00 excluding Bank Holidays. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website. Please read them carefully. They do not affect your statutory rights.
Contract with customer
Any contract for purchases made through the website will be with Amarelo Holdings Ltd. Payment of the whole of the price for the goods that you order must be received before your order can be accepted, and the contract formed. Once payment has been received, we will confirm that your order has been received by sending an email to the email address you provided in your registration/order form. Our acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract. We are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail or phone. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.
General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions. Additional terms and conditions may apply for prize competitions, website gifts, online bids, pre–release orders and offers. If this is the case, an addendum to these T&C will be posted at the relevant time. These terms and conditions only cover this website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. Sales are concluded in English only and that no public filing requirements apply.
The Website
Amarelo Holdings Ltd. owns the copyright, trademarks and any other intellectual property rights in all material and content on this website. These may only be used, downloaded, copied, published, transmitted or otherwise make available by any other means only with our written consent for your own personal use. Commercial use is forbidden. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on our website, we make no warranties, whether express or implied in relation to its accuracy. We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the SoftandCo. website.
Trade Descriptions Act
Every care has been taken to ensure that the descriptions and specifications of our products on this web site are correct. However, whilst the colour reproduction is a close representation, a colour variation in the actual goods may occur.
Payment Details
All out payments are securely processed by Stripe. We accept any payment method accepted by Stripe (including most Credit and Debit cards - Visa, MasterCard, American Express, Switch, Maestro and Delta). Stripe will perform any currency conversion during payment. You will be charged for the full amount shown on the shopping cart during checkout process. If by any chance we are not able to fulfil the order, refund will be made via Stripe, which will refund the money into your original method of payment. All product prices and delivery charges are shown in UK pounds sterling.
Availability of Goods
Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and advise you of a new expected delivery date. If you decide to cancel the order, we will offer you a full refund (if you have already paid for the goods) or offer an alternative product (refund the difference if lesser value/ask for extra payment if higher value). We are not obliged to offer any additional compensation for disappointment suffered.
Postage & Delivery
We offer delivery to UK mainland, Northern Ireland, Scottish Highlands & Islands, Offshore Islands & Channel Islands including the Isle of Wight. Items delivered to the address provided at time of checkout (or other if agreed) but returned to us as "refused delivery" or "return to sender" will be chargeable at the cost of returning the item back to us and deducted from the total refund. Charge is subject to delivery service used. Customers are liable for any additional postage and packaging costs. Items that are eligible for express delivery will have that option during the checkout process. The extra carriage charge is automatically added to the final amount to pay. We require one working day to process & prepare the order. Your item will be despatched on the following working day with an expected delivery time of 2-4 days. Any order placed before 10am will be despatched on the same day and express delivery will be despatched using a next day delivery service. We are not obliged to offer any compensation for disappointment suffered or courier delays. Please check for any shortages or damages to your delivery and advise us within 24 hours of the delivery. Provided that this notice is given we will arrange to collect, replace, and repair or fully refund the goods free of charge.
Delivery costs are as follows:
STANDARD DELIVERY - £2.99
Delivered in 2-4 working days.
Free when you spend £25.
NEXT DAY DELIVERY - £6
Delivery next working day.
Order before 10am for same day despatch.
Force Majeure
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Distance selling Regulations – Returns & Cancellations
Please see Delivery page.
Changes to This Agreement
We reserve the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
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